Learn wherever (and whenever) you want
Learn Labs is totally responsive and works across all your devices. Fancy learning on the train in the morning or over a coffee at your favourite café – no problem.
Explore on your own, with a team, or both
Sometimes it’s better to learn as a team – and we’ve designed our courses with that in mind. All lessons have a mix of activities you can do on your own or explore together.
Show, tell, do
Video content doesn’t stop at simple introductions. All our lessons come with videos that show you the ideas we’re discussing in practice. Live examples, walkthroughs and explanations.
Take it off the screen
Downloadable worksheets and guides mean you can take a rest from the screen and work through exercises away from the laptop.
Keep a learning journal
Keep a log of ideas, thoughts and commitments as you go – then reference back to them from your profile at any time. Your learning journal is linked to all the lessons you take so you can log the stuff that matters most to you.
Build up your karma – get rewarded
Every step you take towards becoming more human-centred builds up your Karma – our Learn Labs points system. Use your points for rewards and discounts on future courses.
See what other service heroes think across Learn Labs and benchmark your answers. We’ve added polls to all our courses.
Track your learning with quizzes
Check your knowledge as you work your way through lessons and courses. A bit of friendly competition with team mates helps too.
Discover for yourself
The best way to learn is to put theory into practice. Self-discovery exercises help you apply what you’ve learnt to your day to day workload. Less theory – more practice.
Discounts on Think Human webinars
As a member of Learn Labs you’ll get discounts of webinars, walkthroughs and topic experiments with specialists. Further your learning with practical guidance on the areas that matter most to you.