Features to help you on your way

We’ve packed our online courses full of features that make learning more enjoyable – so you can get the most from your learning.

Online Human Centred Courses

Learn wherever (and whenever) you want

Learn Labs is totally responsive and works across all your devices. Fancy learning on the train in the morning or over a coffee at your favourite café – no problem.

Responsive online learning

Explore on your own, with a team, or both

Sometimes it’s better to learn as a team – and we’ve designed our courses with that in mind. All lessons have a mix of activities you can do on your own or explore together.

Group Team Work

Show, tell, do

Video content doesn’t stop at simple introductions. All our lessons come with videos that show you the ideas we’re discussing in practice. Live examples, walkthroughs and explanations.

Learn Labs Video

Take it off the screen

Downloadable worksheets and guides mean you can take a rest from the screen and work through exercises away from the laptop.

Learn Lab Worksheets

Keep a learning journal

Keep a log of ideas, thoughts and commitments as you go – then reference back to them from your profile at any time. Your learning journal is linked to all the lessons you take so you can log the stuff that matters most to you.

Service Team Online Learning Learning journal

Build up your karma – get rewarded

Every step you take towards becoming more human-centred builds up your Karma – our Learn Labs points system. Use your points for rewards and discounts on future courses.

Learn Labs Karma Points

Interactive polls

See what other service heroes think across Learn Labs and benchmark your answers. We’ve added polls to all our courses.

Learn Labs Polls

Track your learning with quizzes

Check your knowledge as you work your way through lessons and courses. A bit of friendly competition with team mates helps too.

Learn Labs Quizzes

Discover for yourself

The best way to learn is to put theory into practice. Self-discovery exercises help you apply what you’ve learnt to your day to day workload. Less theory – more practice.

Learn Labs Self Discovery

Discounts on Think Human webinars

As a member of Learn Labs you’ll get discounts of webinars, walkthroughs and topic experiments with specialists. Further your learning with practical guidance on the areas that matter most to you.

Learn Labs Webinars

See a course in action