Customer Service

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A new breed of landlord for Mitchells & Butlers

Supporting landlords to deliver a consistently personalised and welcoming experience to customers. Client: Mitchells & Butlers plcType of project: Service Training, Customers Experience, Human CommunicationRegion: UK Background The slow decline of the British pub is well documented. As our leisure time is filled with new experiences we can beam straight into our homes, so the pub –

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